Terms of service

Welcome to the Nextorch Australia Online Store, proudly owned and operated by Aussie Outback Supplies.

To help you feel confident and secure while shopping with us online, we’ve implemented multiple layers of protection to safeguard your personal information. Our goal is to make your online shopping experience as safe and trusted as shopping in-store.

WHAT PERSONAL INFORMATION DO WE COLLECT?

When you visit the Nextorch Australia website, we may collect personally identifiable information in order to deliver products or services you request. For example, if you place an order, you may be asked to provide your name, mailing address, email address, and payment details.

If you subscribe to our newsletter or contact our customer service team, we’ll store your request along with your email address. Our web servers also collect technical data such as your IP address and pages visited. This technical information does not usually contain personally identifiable data.

HOW DO WE USE YOUR INFORMATION?

We use the information collected to:

  • Process and ship your orders

  • Communicate with you about your purchase

  • Provide updates or support

  • Improve our website’s content and performance

  • Let you know about products or services that may interest you

WHO DO WE SHARE YOUR INFORMATION WITH?

In order to operate our online store and deliver services, we may share your information with trusted third parties, including:

  • Shipping providers

  • Payment processors

  • Email and newsletter platforms

These service providers are required to protect your privacy and are not permitted to use your information for any unrelated purposes. Some may also have their own privacy policies, which we encourage you to read when available.

We also use web analytics tools through our hosting provider to help us monitor website traffic and user behaviour. This data helps us improve the site experience and is not used for external marketing purposes.

For any concerns, you can reach out to our Web Manager at:

Aussie Outback Supplies
PO Box 1143
Midland DC
Western Australia 6936

Or via our contact form on the website.

ACCESSING, UPDATING OR REMOVING YOUR PERSONAL INFORMATION

We are required by law to maintain certain records, including purchases and order-related activity. However, your data will never be sold or provided to third parties for marketing purposes. You may contact us at any time to update or request removal of your personal information from our marketing databases.

WHEN INFORMATION MAY BE DISCLOSED BY LAW

If required by law, we may provide your personal information to law enforcement or government agencies, only when supported by appropriate legal documents (e.g., a subpoena or court order). Each request is reviewed and verified before any data is disclosed.

WHAT ARE COOKIES AND HOW ARE THEY USED?

Cookies are small text files stored on your device that help websites remember your preferences or track shopping cart items. They do not identify you personally unless tied to information you have provided voluntarily.

Nextorch Australia uses session cookies to keep track of your cart, order details, and preferences during your visit. These cookies may be saved for a limited period to allow you to return and complete a purchase later.

To allow cookies, check your browser settings (for example, in Internet Explorer: Tools > Internet Options > Privacy tab). You may also add our website to your list of trusted sites to ensure proper functionality.

YOUR CHOICES REGARDING COMMUNICATION

If you no longer wish to receive emails from us, please contact us by phone, email, or mail, and we’ll remove you from our marketing list.

If you provide your email address during checkout, you may still receive order-related messages such as confirmations or tracking updates.

If you wish to stop receiving physical mail, please contact us with your full name and postal address so we can update our records accordingly.

HOW WE PROTECT YOUR INFORMATION

We take your privacy and security seriously. All online transactions are processed securely using SSL encryption through our payment providers, such as PayPal.

If you are not comfortable placing your order online, you are welcome to place it by phone or mail:

Aussie Outback Supplies
PO Box 1143
Midland DC
Western Australia 6936

(08) 9274 1997

CHILDREN’S PRIVACY

In line with international standards, we do not knowingly collect personal information from children under 18 years of age without verified parental consent. If we become aware that we have collected information from a minor, we will delete it promptly.